Serviam Partners Onboarding Brochure

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A Relevant Business Challenge

Onboarding has been a relevant business topic and on the radar of most HR leaders inside larger organizations since the mid-90s when The First 90 Days by author Michael Watkins was released. Many companies followed his challenge to create helpful onboarding experiences for their new hires, particularly in leadership roles. These experiences varied greatly and had mixed results. Some organizations defined onboarding as ‘employee orientation’ and others left it to the new leaders to figure out for themselves, providing little or no organizational support.

In my capacity as an executive coach for senior executives, I have long observed how critical the first few months are to a new leader’s success. Because of the typically rapid pace of business and an increasing lack of focus on individual leader development, leaders in new roles are often left to navigate the first months on their own without an effective road map for success or a coach to guide them.

Serviam Partners Can Provide the Road Map and Support You Need to Get Off to a Great Start

Client Recommendations 
James Yeagle, Sales Leader / National Sales Director / Angel Investor

A calm and thoughtful voice

I have had the pleasure of working with Randy at Serviam Partners. He has provided extensive consulting in the areas of business leadership, personal development and overall life coaching. He has provided a calm and thoughtful voice in the midst of constant change.

James Yeagle, Sales Leader / National Sales Director / Angel Investor

Kelle Barfield, Vice President, Account General Management

Invaluable resource for senior level professionals contemplating or engaged in career transition

Randy’s extensive professional network and experience in creating meaningful business relationships make him an invaluable resource for senior level professionals contemplating or engaged in career transition. Randy brings a high-energy, integrity-based, no-nonsense approach to his work – creating terrific value for his clients and business associates. He was a terrific resource for me as I contemplated my career aspirations and helped me build solid plans for achieving my goals well into the future.

Kelle Barfield, Vice President, Account General ManagementBenefitfocus


Amelia Fox, Chief Operating Officer

They offered me deep, strategic advice related to the overall plan for human resources during this difficult time…

Serviam Coaching, a division of Serviam Partners, provided us with boutique outplacement services during the wind down of our company. Randy’s strategic leadership through this project was outstanding. The consulting work benefited more than 70% of the company – with exactly the results we wanted to see…in the end many people entertained multiple job offers that led them to positions which were fulfilling and rewarding for them individually. Randy and his team were available, responsive, caring and thoughtful throughout the work. Additionally, they offered me deep, strategic advice related to the overall plan for human resources during this difficult time. Admittedly, I hope that I don’t have many needs for outplacement services in the future – but I absolutely look forward to engaging Serviam Partners and their service offerings to help with overall development of future teams. And, should I need outplacement services, well – I wouldn’t hesitate to bring Serviam Coaching on board!

Amelia Fox, Chief Operating OfficerinBloom

Gregg Tobin, Finance, Operations & Strategy Executive

Priceless and transformational advice

Randy is one of those few exceptional individuals you come across too rarely in your life. On top of being a very astute and successful business leader, he is a wonderful person who deeply cares about his business partners and those who cross his path. His unique combination of deep passion for what he does and deeply anchored personal values that drive his behavior make him such a wonderful person to know. Every minute spent with Randy is a unique occasion to learn something new and put things in perspective. His advice is priceless and transformational. It is a real honor to know Randy and I am looking forward to our paths crossing again and again. 

Gregg Tobin, Finance, Operations & Strategy Executive


Dr. Kym A. Harris - President, Talent Development Leader, Executive Coach, Keynote Speaker & Published Author

I jumped at the opportunity to become one of his first clients and I have grown from the partnership…

I have known Randy for about eight years. My very first conversation with him involved a polite invasion into my corporate persona and his observations of the behaviors that were limiting my effectiveness. I have been initiating conversations with him ever since. When Randy launched Serviam Partners I jumped at the opportunity to become one of his first clients and I have grown from the partnership. Randy’s coaching style is open, insightful, and generous. As a result of my coaching relationship with Randy, I am able to clearly communicate the services of my business, leverage LinkedIn to highlight business accomplishments, and I’ve meet influential leaders willing to facilitate introductions within their networks. Randy willingly shares his own best practices and ideas for broadening and accelerating visibility and exposure. I highly recommend the services of Serviam Partners.

Dr. Kym A. Harris - President, Talent Development Leader, Executive Coach, Keynote Speaker & Published AuthorYour SweetSpot Coaching | Consulting

John Fuller, Principal

Unique mix of professional experience and personal guidance

It’s been a real pleasure working with Randy and Serviam Coaching to strengthen my personal and professional network. Randy is highly effective because of his unique mix of professional experience and personal guidance. Not only does Randy draw on his extensive background as an executive recruiter but he also takes time to understand who you are as a person and what your goals and challenges are. I’m looking forward to continue working with him in the years to come. 

John Fuller, PrincipalThe Boston Consulting Group


Jason Aldrich, Executive Director, Career Management Center

Thought leader

Randy is a thought leader who understands deeply how organizations and individuals interface in the areas of executive search, career advancement and leadership development. Randy is an authentic person, with a commitment to the highest standards of integrity, who genuinely wants to help others through his writing, presenting and coaching. I highly recommend Randy to any organization or individual who is seeking to accelerate their development. 

Jason Aldrich, Executive Director, Career Management CenterRobinson College of Business, Georgia State University

Randy Patterson, Chief Human Resources Officer

A leader that inspires us all to give back to the world…

Randy has been an absolute joy to get to work with. He goes out of his way to help people and to connect them with the resources, knowledge, or tools they need to succeed or grow in their lives or their professional careers. Randy has also graciously shared his time with professionals, students, and the community that are in need of his outstanding subject matter expertise by helping them with career searches during this challenging economy. Lastly, Randy’s unselfish efforts to share the knowledge he has acquired throughout his career through regularly published articles truly makes him a leader that inspires us all to give back to the world that has given us so much. Randy, you are a class act.

Randy Patterson, Chief Human Resources OfficerBlueLinx