We view executive coaching as a gift to the recipient and a wonderful opportunity to facilitate professional/personal growth as well as engage in deeper learning.

Relevant Experience

Randy Hain is the founder of Serviam Partners, an award-winning author and an active servant in the community. With a successful 25-year career in senior leadership roles, corporate talent and executive search, he is a sought after executive coach for senior leaders at some of the best known companies in the U.S. who are seeking candid and expert guidance on how to overcome obstacles to their success or develop new leadership skills. He is also an expert at onboarding and cultural assimilation for senior leaders as well as helping senior leadership teams improve trust, collaboration and candid communication. Randy also offers consulting/coaching for companies, teams and individual business leaders looking to develop more authentic and effective business relationships both inside and outside their organizations. His deep expertise in business relationships is a true area of differentiation for him and Serviam Partners.

Who Needs An Executive Coach?

Almost every senior leader we know has had formal or informal coaching at some point in their career. At Serviam Partners, we view executive coaching as a gift to the recipient and a wonderful opportunity to facilitate professional/personal growth as well as engage in deeper learning. The executive coaching road map offered by Serviam Partners is helpful to leaders at every stage of their journey and is rooted in clear data derived from helpful assessments, a thorough 360-interview process, increased self-awareness and ongoing candid conversations to proactively eliminate the obstacles impeding the success of our clients. Companies trust Serviam Partners to provide this highly customized road map approach to engage with their senior leaders for both the benefit of the leader and the organization.

The Serviam Partners Approach to Executive Coaching

Active Listening and Trust Building

We excel at getting to know our client and building trust at the onset of the coaching relationship. We practice active listening and encourage complete transparency from the beginning.

Define Winning

We want to understand what “winning” looks like for our clients. Knowing and mutually agreeing on the end goals is critical to a successful coaching relationship.

Identify Obstacles

What is impeding our client from being more successful and achieving their goals? We gather perspectives and feedback from supervisors, peers and direct reports through the 360-interview process, attending our client’s team meetings and use of the Birkman Assessment.

Develop the Strategy & Action Plan

Taking all of the gathered feedback and ongoing input from the client, we develop a mutually agreed upon strategy to eliminate the identified obstacles and start practicing new behaviors. The strategy will be clear with specific action steps, expected time frames for implementation and clear accountability.

Support

Action plans by themselves are not enough. Serviam Partners provides the on-going support, counsel, and encouragement necessary to ensure these changes take hold and lead the client to the success/goals they are seeking to attain. Our expectation is that the client will attain the desired level of performance and success, pulling their team and hopefully the organization in a positive direction as well.

Case Studies

Client Recommendations

Craig Gunckel, Chief Executive Officer

Randy is an outstanding coach!

He takes the time to truly understand what is going on in all aspects of your life and incorporates that information into the development process. He has consistently challenged me to try things and do things that have helped me grow both professionally and personally. Ultimately I have been blessed to have the opportunity to work with Randy and would recommend him highly to anyone seeking a senior level executive coach.

Craig Gunckel, Chief Executive Officer

Iconex

Charlie Brown, EVP and Chief Financial Officer

A valuable resource in helping me grow my leadership skills

Randy has been a valuable resource in helping me grow my leadership skills. I have found his rapid assessment of situations, ability to divine opportunities and approachable demeanor to be unique. As a result, Randy’s coaching is well directed and easy to follow. I count Randy as both a mentor and a friend.

Charlie Brown, EVP and Chief Financial Officer

Forterra

Matthew S. Harrison, Ph.D., Vice President of Human Resources

An exceptional human being

To say that Randy Hain is one of the most effective executive coaches I’ve encountered in my career would be an understatement. Simply put — Randy is an exceptional human being! The reason he is so skillful in all of the areas of human capital that he touches is not only because he truly has a deep passion and understanding of the field, but because he understands how to help others find their passion, which leads them into roles where they most naturally fit and ultimately excel. I have learned a tremendous amount from Randy and would highly recommend him and his services in a heartbeat!

Matthew S. Harrison, Ph.D., Vice President of Human Resources

Jackson Healthcare

Nora Zimmett, Senior Vice President, Content and Programming

Randy Hain is a magnificent executive coach

With all his years of experience, he is able to focus his clients on helping them get to the next level. Randy was able to show me things about leadership skills that I hadn’t considered before, and as a result I have been able to build much stronger relationships in my workplace. I am incredibly grateful to Randy for all the time and energy he put into helping me grow as a leader.

Nora Zimmett, Senior Vice President, Content and Programming

The Weather Channel

Nicole Ashe Senior Vice President, Talent, Diversity & Culture

Randy is the right choice when it comes to bringing teams together to WIN!

Randy Hain is one of the world’s best when it comes to helping teams identify common purpose and align in order to drive results. The most remarkable thing about working with Randy is his approach … he’s experienced enough to know exactly what you need, but he also takes the time to understand your organization and it’s unique DNA; therefore ensuring long term success for you and your teams.

He’s more than an executive coach, strategist and trusted business advisor. Randy understands how businesses and people work together; and he helps leaders connect the two. Everyone could take guidance from Randy on relationship building and influencing at the highest levels.

He’s a pleasure to work with – honest, kind and highly regarded for his business expertise and experience. Randy is the right choice when it comes to bringing teams together to WIN!

Nicole Ashe Senior Vice President, Talent, Diversity & Culture

Cox Automotive

Tony Drummond, Vice President Client Experience

I consider Randy a coach, mentor, friend and trusted advisor

Randy is a very adept executive coach, a servant leader, and a practical sage. His ability to help find the blind spots that may hold us back and deliver the news with both candor and kindness is a truly unique trait. Randy packages these insights along with practical, immediately addressable action plans that can help quickly turn the blind spots into bright spots. During our nine months working together, Randy helped me to see and to step toward a bigger story that I was not able to see by myself. My own ability to deliver more impact by being more of who I am on a bigger stage was accelerated through our partnership. I consider Randy a coach, mentor, friend and trusted advisor.

Tony Drummond, Vice President Client Experience

Cox Automotive

Jodi (Littlestone) Weintraub, CHRO

Randy is one of the few people I would bring into our company to work with folks

I asked Randy to work as an executive coach with one of our senior IT leaders because his approach is developmental and actionable. He really works to identify the areas that are holding someone back, and help them to break through to become a more productive leader. His focus on being authentic works well in our culture, and the feedback from our IT leader was incredibly positive. Randy is one of the few people I would bring into our company to work with folks. He is direct in his communication style without being confrontational, and I would happily use his services again.

Jodi (Littlestone) Weintraub, CHRO

Vesta Corporation

Brandon Smith

His advice is only matched by the quality of his character

If you’ve ever had the pleasure of working with Randy, you know that you will meet few people as honest, as authentic, as practical, as grounded and as caring as Randy Hain. His advice is only matched by the quality of his character. Both are world-class.

Brandon Smith

``The Workplace Therapist`` - Executive Coach, Speaker, Author & Podcaster

Kia Painter, Vice President-Strategic HR Solutions

Randy is a remarkable coach, leader, and career partner

He has been instrumental in supporting my career through this latest transition to expanded responsibility and position scope. Randy’s approach centers on developing the “whole” leader. He helps you move through the noise and fray of trying to learn your new culture, your role, and obtaining quick successes… all while ensuring you are taking care of yourself and the things that matter to you outside of the office. Working with Randy has been one of the most impactful development opportunities of my professional career. The level of insight and introspection that he helps you tap into is nothing short of exceptional.

Kia Painter, Vice President-Strategic HR Solutions

Cox Communications

Candid and Expert Advice From Serviam Partners

Based in Atlanta, Serviam Partners serves clients nationwide