Welcome to Serviam Partners

Serviam Partners offers executive coaching, leadership team development and senior leader onboarding services to companies and their leaders all over the world.

Why Consider Working with Serviam Partners?

Over the course of my long career as a senior executive, executive coach, leadership consultant and writer, I have worked hard at truly getting to know the people I encounter each day through thoughtful curiosity, authenticity and active listening. When I launched Serviam Partners in late 2012 to focus exclusively on coaching and leadership consulting, I began to draw on my own leadership experiences and encounters with countless leaders to offer a well-informed, tailored, practical and candid approach to help senior business leaders and their teams elevate their performance.

If Serviam Partners is fortunate enough to partner with you or your company, you will immediately observe our sincere investment in getting to know you first. This will help us better understand your goals and clearly identify obstacles that may be in the way of your or your team’s success. I encourage you to check out the website to get a feel for the work we do, the recommendations we have been grateful to receive and then reach out to schedule a call or meeting.

Everything should start with a meaningful conversation and I look forward to having one with you.

Our Values

When it comes to sharing our company values, we ask you to evaluate and measure us on our actions, our words and the impact we are making with our clients and in service to the greater community.

Authenticity

We believe in the power of authenticity, especially when it comes to building business relationships.

Candor

We believe in absolute candor. We tell our clients what we really think, in a professional and helpful manner.

Simplicity

We strive to keep things simple, clear and practical in the work we do for our clients.

Do the Right Thing

We are committed to doing the right thing, regardless of if it is popular or profitable for our firm.

Stewardship

We believe in being good stewards of the gifts and opportunities we have been given and sharing these with our clients and those less fortunate than us.

Founder's Bio

Randy Hain is the founder and president of Serviam Partners and the co-founder of the Leadership Foundry. With a successful 30+ year career in senior leadership roles, corporate talent, and executive search, he is a sought-after executive coach for senior leaders at some of the best-known companies in the U.S. who are seeking candid and expert guidance on how to identify and overcome obstacles to their success or develop new leadership skills. He is also an expert at onboarding and cultural assimilation for senior leaders as well as helping senior leadership teams improve trust, clarity, collaboration, and candid communication. Randy also offers consulting/coaching for companies, teams, and individual business leaders looking to develop more authentic and effective business relationships both inside and outside their organizations. His deep expertise in business relationships is a true area of differentiation for him and Serviam Partners.

He is an active community leader and serves on the boards of the causes he cares about most, especially fostering autism awareness and developing young people. Randy has earned a reputation as a creative business partner and generous thought leader through his books, blog posts, and speaking engagements.

Randy is the award-winning author of nine books, including Upon Reflection: Helpful Insights and Timeless Lessons for the Busy Professional (coming in September 2022), Essential Wisdom for Leaders of Every Generation, Something More: The Professional’s Pursuit of a Meaningful Life, LANDED! Proven Job Search Strategies for Today’s Professional and Special Children, Blessed Fathers: Encouragement for Fathers of Children with Special Needs. All of his books are available on Amazon.

Randy is a 1989 graduate of the University of Georgia. He has been married for over 25 years and has two adult sons.

Client Recommendations by Category

Executive Coaching
Leadership Team Development
Onboarding Coaching

“Randy is an outstanding professional coach who performs his role with honesty of purpose, high integrity, and a sincere desire to see his clients succeed.”

Juan Perez

CIO for Salesforce and former CIO for UPS

“I can say without hesitation that I enjoyed every coaching session and would highly recommend him to anyone who wants to truly put in the extra effort to succeed.”

Mayra Rivera

VP & GM for Supply Chain and Logistics, AT&T Latin America

“Randy’s approach centers on developing the ‘whole’ leader. He helps you move through the noise and fray of trying to learn your new culture, your role, and obtaining quick successes… all while ensuring you are taking care of yourself and the things that matter to you outside of the office. Working with Randy has been one of the most impactful development opportunities of my professional career.”

Kia Painter

EVP and Chief People Officer at Cox Communications

“Randy is an exceptional coach, thought leader and communicator. He has an innate ability to connect quickly with leaders, gain trust and help them reach desired results through a positive coaching process that's based on self-awareness. Our leaders still rave about their coaching experience with Randy.”

Camye Mackey

Chief People, Diversity and Inclusion Officer for the Atlanta Hawks and State Farm Arena

“There is no doubt that Randy's wise guidance and counsel have been the catalyst for thought-provoking conversations and actions which have increased value in my life.”

Virginia Means

Chief People Officer for United Distributors of Georgia

“Randy is an outstanding coach! He takes the time to truly understand what is going on in all aspects of your life and incorporates that information into the development process.”

Craig Gunckel

Chief Executive Officer for Iconex

“I have been blessed to have Randy as my executive coach. His approach is thoughtful and deliberate. Moreover, his advice is critical to my continued maturation as a leader.”

Michael McDonnell

Executive Director of IT Ops for Cox Communications

“His authentic and personal communication style paired with his ability to craft effective plans for strengthening key skills set him apart from others in the industry.”

Kaitlin Gavin

VP and General Manager for Cox Automotive

“Randy Hain is a magnificent executive coach. With all his years of experience, he is able to focus his clients on helping them get to the next level. I am incredibly grateful to Randy for all the time and energy he put into helping me grow as a leader."

Nora Zimmett

EVP and Chief Content Officer for The Weather Channel

“…the quality that really sets him apart is his ability to give tough, candid feedback and coach in a way that is gentle, easy to embrace and follow. I learned so much working with Randy and I could not be more grateful for our time together.”

Liz Pastor

VP of Global Product Support for Hopin

“…between the executive coaching as well as the team leadership development, we are now working at a level that will allow us to take our business and teams to new heights.”

Brett Stefansson

EVP and General Manager for the Atlanta Hawks and State Farm Arena

“…he invested time to get to know many of our consultants 1:1, and proactively solicited feedback from the workshop attendees to ensure the content and techniques were on-point, which helped drive overall engagement and effectiveness of the workshops. Randy is a pleasure to work with, and he knows his stuff!”

Carey Denney

Managing Director for Accenture

“Randy developed personalized approaches for two of my teams that have enhanced their leadership and helped them cultivate authentic, influential business relationships. Each time I hear someone referencing RAPKG or seeking to 'always add value', I know that Randy's impact has been lasting.”

Mary Ellen Marcilliat-Falkner

EVP & Chief People Officer for Cox Media Group

"Randy is a trusted executive coach and advisor. He has a unique talent for guiding team building and assisting leaders in developing high performance cultures. I recommend him to anyone looking for an honest, genuine and open executive coach or looking to accelerate learning for hi-potential executives."

Teri McClure

retired CHRO for UPS and current board member for Fluor, Lennar and JetBlue

“I've known and worked directly with Randy for years. He personally personifies his firms values of Authenticity, Candor, Simplicity and Stewardship. Needless to say, he always Does the Right Thing and helps others to do the same. Whether it's building out our Executive Thought Leadership events or relationship and team coaching, Randy's impact will be felt for years to come.”

Ray Padron

CEO of Brightworth

“He has added value to me and to our organization with every contact we’ve had. He is trusted and connected across our city, and consequently, sees the big picture as he serves others. He is in touch with the needs of others, professionally and personally.”

Dr. Tim Elmore

CEO of Growing Leaders

“Randy was my brilliant, experienced, emotionally savvy coach through the first few months of my job. I am thankful to have had the privilege to benefit from his wisdom.”

Catherine Mitchell

Vice President of Product Development & Management for Cox Communications

“Randy is a wonderful coach. He really seeks to understand your goals and seeks to disrupt your normal way of looking at situations and challenges you to an alternative approach.”

Christy Jackson

AVP & HRBP for Cox Automotive

“Randy is an exceptional coach and mentor and played a critical role in me getting off to a strong start. He provides candid and direct feedback and his coaching style focuses on developing a personal connection and leveraging his expertise to reach desired professional goals."

Aakash Patel

Executive Director Business Operations-Wireless for Cox Communications

“The best consultants seek to make their clientele better and challenge them to improve - Randy always has that as his only agenda and he has the experience, the intellect and an approach that made this experience so unique and valuable.”

Kevin Filan

VP of Marketing, Retail Solutions Group for Cox Automotive

“Randy is outstanding at what he does. It is rare to find a guide who is personally invested in you and cares about your development. His insights in handling complex workplace situations by balanced and candid conversations have the strength to propel individuals and teams forward. I learnt from him valuable lessons that helped me uncover my blind spots and build on my emotional intelligence.”

Anubha Jayaswal

Executive Director - M&A at Cox Communications